Privacy Policy

1. Introduction

This Privacy Policy describes how Axioniz ("we", "our", or "us") collects, uses, and protects your information when you use the POZ (Point of Sale) software and related services. We are committed to protecting your privacy and ensuring the security of your personal and business data.

2. Information We Collect

We collect information that you provide directly to us, such as:

• Contact information (name, email, phone number)
• Business information (restaurant name, business registration details)
• Account credentials and preferences
• Support communications and feedback

We also collect technical information automatically, including:

• System usage data and performance metrics
• Server logs and error reports
• IP addresses and device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Provide customer support and respond to inquiries
• Monitor system performance and security
• Comply with legal obligations
• Send important service updates and notifications

4. Data Security and Isolation

Important: Each client operates on an isolated server environment. We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Your business data is not shared between clients and remains isolated in your dedicated environment.

5. Data Retention

We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you terminate your service, we will delete your data within a reasonable timeframe unless we are required to retain it for legal or regulatory purposes.

6. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who assist us in operating our services (under strict confidentiality agreements)
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your information
• The right to restrict or object to certain processing
• The right to data portability

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: